Straight Outta Workers’ Comp Episode 13 – Still More Live from WCI 2025! (Video)

Guest(s):  Gloria Fagan (Shepherd Center)

Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Gloria Fagan (Shepherd Center). She shared the important difference between “inter” disciplinary and “multi” disciplinary and how that patient-centered, team-oriented approach is the best way to help someone embrace the new normal from a catastrophic injury. Gloria also shared Shepherd Center’s origin story, 50 years ago, and how the family focus has been there from the beginning. The truck driver story was a perfect example of execution of those wholistic best practices, and the story of the tree trimmer that said his injury was the best thing ever happened to him (an inspiring perspective).