The Challenge of Creating Trust in the Workers’ Compensation Medical System
A Crisis of TrustTrust in the medical system has long been a fragile commodity in workers' compensation. Unlike private healthcare, where patients select their providers and develop long-term relationships with physicians, injured workers often find themselves assigned to doctors they do not know and may not trust. This lack of choice, combined with the perception that medical providers serve the interests of employers and insurers rather than the patient, creates…