The Empty Desk Problem Is Really a People Problem
If your organization feels a little stretched lately, you're not imagining it. Across the workers' compensation system, experienced professionals are retiring at a pace that is beginning to reshape the industry. Claims professionals, nurse case managers, risk managers, safety professionals, attorneys, regulators, medical providers, and administrators are leaving behind careers built on decades of experience, judgment, and institutional knowledge. When we talk about workforce shortages, we often focus on the…


