Category: The MedLegal Professor

In today’s professional world, artificial intelligence tools are already shaping decisions behind the scenes. Licensed professionals across law, medicine, insurance, and beyond are using AI systems, often without full awareness or structured oversight. This article introduces a new national series for licensed professionals who are ready to move from passive use to proactive governance. This is not just a conversation about AI. It is about your license, your ethics, and…

Read More

A Smarter Start, A More Ethical Future We have explored what it means to triage a claim with intelligence and integrity. Now, it is time to move from understanding to action. This final article invites you to lead with intention — to build triage systems that educate your team, empower their decision-making, and elevate the standard of care across every claim. To Educate Is to Clarify When people understand how…

Read More

The Responsibility Behind the Technology As AI becomes more common in claims triage, the temptation is to treat it like a magic wand. Faster decisions, fewer delays, improved consistency — it all sounds promising. But in workers’ compensation, speed without accountability is dangerous. This article steps back from the tech and asks the harder questions. Are we using AI fairly? Are we auditing our systems for bias? Are we still…

Read More

Triage, Tailored for Every Role In workers’ compensation, the first 24 hours after an injury can set the trajectory for everything that follows: treatment, cost, compliance, and recovery. That is why triage matters. But not just any triage. We need a system that understands the nuances of each role involved in the claim. That is where AI + HI™ comes in. This third article explores what happens when smart technology…

Read More

Introduction: The Moment That Shapes Everything In workers’ compensation, the first 24 hours after a workplace injury are not just about filing a claim. They represent a critical window in which clarity, coordination, and compassion determine what happens next. Will care be delayed or delivered on time? Will the worker feel supported or left in the dark? Will mistakes multiply, or will the process be set on the right track?…

Read More

A Foundational Introduction to Triage, AI, and Why This Transformation Matters. This article breaks down exactly how AI triage works in workers’ comp, real-world use cases across stakeholders, ethical guardrails every professional should understand, and why AI + HI™ is the future of our industry. Let’s start by demystifying the concept at the heart of it all: triage. What Is Triage? Triage (pronounced tree-ahzh) is the process of assessing, prioritizing, and…

Read More

About This Series: Welcome to AI + HI™ with The MedLegal Professor™: The First 24 Hours, a 5-part educational series designed on AI Triage in Workers’ Compensation.  This series explores how AI + HI™ (Artificial Intelligence and Human Intelligence) is reshaping one of the most critical stages in the workers’ compensation process: the first 24 hours after a workplace injury is reported.  This is a beginner-friendly series where I try…

Read More

At ABA TECHSHOW 2025, one truth rang loud and clear: artificial intelligence is no longer a distant concept, it is here, it is functional, and it is reshaping the legal landscape.  Across keynotes, product demos, and panel discussions, AI dominated the conversation. Tools showcased included advanced legal search, contract summarization, litigation forecasting, and automated compliance support. These technologies are not speculative. They are operational, accessible, and capable of delivering measurable…

Read More

Across the United States, workers' compensation systems are undergoing a digital transformation aimed at increasing efficiency, security, and accessibility. States such as California, Oregon, Washington, and Minnesota are at the forefront, leveraging technology to improve workflows, reduce administrative burdens, and enhance the experience for injured workers, employers, attorneys, and insurers. But as with any major technological shift, the process isn’t just about the software — it’s about the people who…

Read More

AI in Workers’ Compensation: A Powerful Tool, Not a Replacement for Expertise In today’s rapidly evolving legal landscape, artificial intelligence (AI) is making its mark on nearly every industry, including workers’ compensation. From claim processing to medical-legal evaluations, AI has the potential to revolutionize workflows, improve efficiency, and enhance decision-making. However, while AI is a powerful tool, it is just that — a tool. The real power lies in how…

Read More