Ethical and Responsible AI Triage – Principles, Pitfalls, and Compliance Guardrails
The Responsibility Behind the Technology As AI becomes more common in claims triage, the temptation is to treat it like a magic wand. Faster decisions, fewer delays, improved consistency — it all sounds promising. But in workers’ compensation, speed without accountability is dangerous. This article steps back from the tech and asks the harder questions. Are we using AI fairly? Are we auditing our systems for bias? Are we still…