The Voice of the Injured Worker: A 360° Look at the Workers’ Compensation Journey

Too often, the workers’ compensation process is viewed solely through the lens of data, compliance, and cost. But at the heart of every claim is a person—an injured worker navigating physical pain, emotional strain, and the complexities of a system that can feel overwhelming. This webinar expands on our impactful article series, “The Voice of the Injured Worker,” by exploring the full workers’ comp experience from multiple perspectives. You’ll hear not only from injured workers themselves but also from a nurse case manager and our nonprofit coordinator who works closely with IWs during their transitional assignments. We’ll dive into what it means to feel supported—or forgotten—during each stage of the process: from injury and treatment to claim management, transitional work, and the return to meaningful employment. Attendees will walk away with practical insights to improve outcomes and enhance the human experience across the claims lifecycle.

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