Category: Direct from Deb

In the workers' compensation (WC) industry, we often talk about risk, compliance, claims ratios, and outcomes. But beneath those metrics is something far more personal, human emotion. The truth is, every claim represents a person navigating pain, fear, frustration, or even shame. And how we show up in those moments as leaders, professionals, and organizations makes all the difference. That’s where emotional intelligence (EI) comes in. Recently, I had the…

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As fans, we often see only the excitement of a sporting event: the adrenaline-pumping goals, the roaring crowd, and the intense action on the ice. However, there is a whole world of preparation, hard work, and coordination that takes place behind the scenes. Recently, I had the unique opportunity to go behind the scenes with the Tampa Bay Lightning, and what I experienced was inspiring and thought provoking! Exploring the…

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Building a positive company culture is more than a feel-good initiative — it’s a strategic necessity. A culture rooted in trust, transparency, and communication enables employees to feel valued and supported, which drives higher engagement and satisfaction. At ReEmployAbility, employee engagement surveys are more than a formality—they are a vital tool for listening to employees, fostering growth, and making data-driven improvements that strengthen our workplace. The Power of Asking the…

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The New Year is a season of hope, fresh beginnings, and the promise of growth. For so many of us, it’s also a time to set resolutions—big goals that spark our ambition. Yet, the reality of resolutions is sobering! Statistics show that while many Americans make New Year’s resolutions, most abandon them by the end of January. It’s a cycle that often leaves us feeling disheartened and frustrated. That’s why…

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The workers' compensation industry assists injured workers in their recovery and return to productivity. Adopting a biopsychosocial approach is essential for effectively addressing the wide range of challenges faced by injured employees.  This article explores the importance of this holistic model and its role in advancing care for injured workers. Understanding the Biopsychosocial Model The biopsychosocial model emphasizes the interconnectedness of biological, psychological, and social factors in a person's overall…

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I am grateful to have Scott Mann as a long-time coach and mentor. On October 29th, we participated in a meaningful WorkCompCollege webinar titled "Getting Under the Waterline: Creating a Connection to Improve Injured Worker Recovery." This webinar highlighted the importance of connecting with each other and the injured workers that we serve in the workers' compensation industry. Scott's expertise and passion illuminated the critical topic of fostering meaningful connections.…

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Devastating Destruction As we drove back into our island neighborhood, my heart sank at the sight of destruction. It felt surreal to witness the aftermath of Hurricane Helene, only to face the same devastation weeks later with Hurricane Milton. The physical ruins were only a part of the story; the debris lining our curbs symbolized shattered lives and dreams. Living in Florida since high school, I had never seen anything…

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Last month, the world witnessed the most outstanding athletes this world has ever seen attempting and achieving feats of human strength and discipline. Their incredible work reminds me of the lifelong effort that it takes to improve ourselves. These athletes, from diverse backgrounds and with unique challenges, dedicate their lives to their sport. They trained for hours every day, pushed their bodies to the limit, and constantly sought ways to…

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At ReEmployAbility, we firmly believe that strong connections and collaborative synergy are the keys to achieving exceptional results. This year, we were excited to introduce a groundbreaking project designed to enhance professional development and foster meaningful relationships among our employees. Introducing the Franklin Covey Platform and Habit 6: Synergy As a testament to our commitment to our employee's professional growth, we have granted ReEmployAbility leaders and some employees access to…

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In the realm of Workers' Compensation, the journey of Return-to-Work (RTW) programs over the last two decades has been marked by transformation, innovation, and a shift towards empathy and advocacy. A Glimpse into the Past Two decades ago, the Workers' Compensation landscape looked vastly different. The focus had shifted toward Worker's Advocacy, nurturing opportunities for stakeholder growth within the Workers' Compensation Institute (WCI), RIMS, and similar organizations. These efforts ignited…

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