At the California Coalition of Workers' Compensation Conference in Anaheim a couple of weeks back, one of the presenters made a comment that resonated with me. The topic was related to innovative claims management practices and had shifted to discussions of return to work and the role of physicians. One of the panelists made an emphatic point of being tired of being given a list of restrictions related to the…
Accidents can happen in the blink of an eye, as can other mistakes in the workplace. A recent minor mishap reminded me that when an error or accident occurs, the best thing you can do is accept the reality and roll with it as best you can. Sometimes, literally. It is a maneuver based on something I call “the art of the tumble.” I traveled to Wisconsin this weekend to…
We have written before about the misaligned incentives often found in workers' compensation. I have referred to it as “treating injured workers for fun and profit,” reflecting situations where actions and processes are applied that may not be in the best interest of the worker, but financially benefit the people who are supposed to be helping them. There is a great deal of responsibility upon those of us in the…
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