A Free Webinar: Wednesday, September 9, 2026
@ 12:00 PM EST
Presenters:
Loren Nickel – Director, Business Risk and Insurance @ Google
A qualified actuary, Loren Nickel was an underwriting manager with Aon and Fireman’s Fund Insurance Company prior to joining Google. He is a board member of the University of California Santa Barbara’s Actuarial Science Program and the Insurance Thought Leadership organization.
Bill Zachry – Former Board Member of California State Compensation Insurance Fund
William Zachry was the vice president of risk management for Safeway (the third largest retail grocery company in the U.S.) 2001-2015. He oversaw Safeway’s nationwide self-insured, self-administered workers’ compensation program of 11 locations with 125 claims staff.
Register Today –
Space is limited!
Ask a front-line claims handler what an actuary does, and you’re likely to get a shrug — which is precisely the problem. Most claims operations rarely engage with the actuarial process, and few receive targeted actuarial reports that would tell them which claims deserve their attention most. Meanwhile, actuaries frequently work without timely, accurate claims trending information, forcing them into assumptions that undermine the accuracy of their calculations. This webinar breaks down that wall. Join us as we explore how the actuarial process actually works — loss triangles, development factors, and the ultimate exposure calculations that drive reserving, solvency, and collateral requirements for insurers and self-insured employers alike — and why claims handling decisions sit at the center of it all. We’ll examine the specific events that can send development factors sideways, as well as covering practical best practices. Whether you’re a claims professional, risk manager, or self-insured employer, you’ll leave understanding how better communication with your actuary turns a once-a-year compliance exercise into a genuine strategic advantage.
