Simple Ideas for a complex system -Zooming into the future
One of the keys for companies to survive and prosper during the pandemic was to embrace new technology. Many companies pivoted from mandating all their employees show up every day to utilizing Zoom, Microsoft Teams, or other video conferencing programs to hire, train, maintain their corporate culture and encourage interaction and creativity. Originally, I was skeptical about the process of hiring, training, and managing new claims examiners remotely. The productivity…