Simple Ideas for a complex system -Zooming into the future

One of the keys for companies to survive and prosper during the pandemic was to embrace new technology. Many companies pivoted from mandating all their employees show up every day to utilizing Zoom, Microsoft Teams, or other video conferencing programs to hire, train, maintain their corporate culture and encourage interaction and creativity.  Originally, I was skeptical about the process of hiring, training, and managing new claims examiners remotely.  The productivity…

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Redefining Success in Workers’ Compensation: Shifting Towards Human Impact & Collaboration

Scorecards have long been utilized in the workers' compensation industry to measure performance and manage claims. While they provide a simple and objective way to establish metrics, they often lead to a narrow, short-term perspective that hinders collaboration and fails to consider the more significant objectives. It is time to adjust key performance indicators (KPIs) in the workers' compensation industry to shift the focus towards a more substantial impact on…

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WorkCompCollege.com Opens Scholarship Program for Kids’ Chance Recipients

Lakewood Ranch, FL (June 21, 2023) – WorkCompCollege.com has launched its scholarship program benefitting recipients of Kids’ Chance Scholarships across the nation. The company will fund a full tuition scholarship in their Workers’ Recovery Professional (WRP) Certification Program for any Kids’ Chance scholarship student, past or present, who desires a career in workers’ compensation.  “One of the biggest drivers behind the development of WorkCompCollege.com has been the desire to change…

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THE LUCA BRASI THEORY

In the movie You’ve Got Mail, Meg Ryan asks why all men use quotes from The Godfather.  The answer is quite simple. The book and movies teach lessons of business and life, and they are easy for men to understand.  There are many good business theories and life experience lessons that came from the movie. How to deal with business partners: "I will just make him an offer he cannot…

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A 2-Minute Lesson- Improving Communications Through the Compelling Display of Data

 Dr. Bob Emery, Professor of Occupational Health at University of Texas School of Public Health offers this course on communicating data in a manner designed to maximize your message and effectiveness. This course is available in full to members of our Advanced Training & Education Center. Learn more about that comprehensive program here. https://vimeo.com/835814703/d56e3291a1

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Voice of the Provider – Neuropsychology

Voice of the Provider is a collaboration between Brooks Rehabilitation and WorkCompCollege.com and the name defines its purpose. Many stakeholders in work comp do not understand or appreciate all of the various clinical providers that help an injured employee return to and stay at work. Whether recovery from the injury / illness is easy or hard, there are clinicians along the way that utilize their education, expertise and experience to help…

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Using Actuarial Information To Improve Claims Outcomes 

Introduction  Actuaries require accurate and timely information for them to calculate the reserve loss development pattern as well as the ultimate exposure for losses.   Even though management may not always be happy with the information, knowing the correct ultimate exposure is always ultimately good for the insurance company or the employer.    Due to company silos, process or ignorance, most claims operations do not regularly engage with the actuary process.    Quality…

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Live Course – The Innovation Equation

June 20, 2023 @ 1:00 PM Eastern Gerry Stanley, M.D., P-CEOSVP & Chief Medical OfficerHarvard MedTech We all fancy ourselves as Innovative, but what does that really mean.  Innovation is often a scary process and the concept of disrupting the status quo gives most people pause.  This course is designed to stir your imagination about what innovation really involves and how you can be innovative in all aspects of your…

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