Once again we delve into the rarified world of artificial intelligence, with another extended discussion with my friend Skippy, the OpenAI ChatGPT thingy that is challenging our conventional wisdom and scaring the crap out if us at the same time. In an earlier post, I mentioned that Skippy’s dataset is all based on information from 2021 and before, when he was initially trained to do his job. In this discussion,…
Why is mindfulness so important? Your mindset determines you attitude. Your attitude determines your outlook on what is in front of you, what comes before you, and how you choose to interact with customers, colleagues, friends, family, and of course, injured workers. Taking a positive approach to your mindset through mindfulness practices can help foster a more empathic and customer centric approach. Even more so, this all begins and ends…
Wednesday, March 1, 2023 @ 12:00 Eastern Click on the Speakers image for biography information Licia ThompsonGuest Paul SighinolfiGuest David LanghamHost Bob WilsonHost What is Claim Advocacy? A fad? A new and better way? Or a blank check for illegitimate injuries? What else is it known as? Who does this concept really benefit? Our guests will cut through the clutter and define what Claim Advocacy is, and what it means…
Look around in any industry, self-help arena, or in overall life improvement and you will find the topic of Mindfulness. There are books, apps, retreats, podcasts, pretty much any medium you can access covering this topic. In the workers’ compensation industry, we have started to see an influx in how to assist with injured workers and how to help ourselves. So what’s the hype and why does this matter? The…
Comedian Robin Williams once delivered what he called, “A Poem Written While on LSD.” It went roughly something like this: A Broo Arr Arr,A Broo Arr,Eve Arden,A Broo Broo Arr. Recently I have been playing with (chatting with, actually) OpenAI’s ChatGPT, an Artificial Intelligence (AI) machine that will likely, at best, eventually upend traditional search engine functions. At worst, it may enslave humanity and destroy life as we know it. But…
The world needs us to stop being boring in workers’ compensation. We are on the horizon of 2023 and it is time to take a stand, make a change, and push ourselves to be better. We forget… boring is easy. It doesn’t challenge the status quo, it doesn’t speak up, and it doesn’t try to take on an industry filled with negativity. Boring is business as usual and we cannot…
Lakewood Ranch, Fla. (January 20, 2023) – WorkCompCollege.com has announced QLI as a new Bronze Associate Partner. QLI is one of the nation’s premier post-hospital centers for brain injury, stroke, spinal cord injury, chronic pain, and limb loss. They focus on whole person recovery management which makes their mindset a perfect match for the WorkCompCollege.com curriculum. As part of the partnership, six QLI employees will go through the program to…
The workers’ compensation industry has taken an interesting shift as we move into the post-pandemic and now more than ever, we need compassion. While working with injured workers can be stressful depending on the situation, add in the additional layer of stress on all sides, and we have a whole new ballgame to shine, helping those who are injured in our arena. Looking at things from a humanitarian approach is…
A webinar in partnership with theNational Workers’ Compensation Defense Network Maila HazenHamberger & Weiss LLP On 1/18/23, Maila Hazen will present "New York Prior Authorization Request (PAR) Basics". This webinar will discuss the New York Workers’ Compensation Board’s prior authorization request (“PAR”) process. PARs generally apply to requests for medical treatment that fall outside of the Board’s Medical Treatment Guidelines. Participants will learn the basics of the PAR process and practice tips for…
A few weeks ago, a thought-provoking thread occurred on LinkedIn about frustrations felt in the workers’ compensation process. This thread stemmed around people not exercising their power to help the injured worker. Injured workers should not need to obtain legal representation to recover from their injury timely, effectively, and efficiently. One common theme emerged: We need to do better in our industry. While many components flow through the workers’ compensation…
