Author: admin

A few weeks ago, a thought-provoking thread occurred on LinkedIn about frustrations felt in the workers’ compensation process. This thread stemmed around people not exercising their power to help the injured worker. Injured workers should not need to obtain legal representation to recover from their injury timely, effectively, and efficiently. One common theme emerged: We need to do better in our industry.  While many components flow through the workers’ compensation…

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When people sustain injuries in a work environment, the physical body sustains an injury, and the emotional psyche does as well. There is an added strain from the incident occurring during work time or within the work-family. How do we in the workers’ compensation community assist injured workers in taking charge, increasing confidence, and helping with whatever comes their way? Many conversation topics can help injured workers develop skillsets needed…

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With buzz surrounding the advocacy-based claims model and focus on workers’ recovery, employers are often not sure where to begin. Here are three simple steps to improve your workers’ compensation program starting today. Acknowledgment. Acknowledge the injury, especially if it is unquestionable. Please pause for a moment before you continue reading and take yourself to the 20,000 foot view. You are not admitting fault… you are acknowledging something transpired…something happened.…

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Let me take you back six months, or maybe 18-months… where we were hitting what was referred to as “the wall of the pandemic”, where people were feeling isolated and lonelier than ever. Remember when the holidays were over, and spring still felt like an eternity away? I remember those winters, where Mother Nature put forth an elongated winter, or so it felt, extending across a vast majority of the…

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The workers’ compensation industry needs a serious pep talk. Many have lost sight of the original intent of workers’ compensation, to take care of the injured worker. When messaging is added in from the outside world, it appears that everyone is against the injured worker or out to get them, especially the big bad insurance companies. While many of us know this is not the reality, messaging has substantial impact.…

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