Welcome back to class, classmates! Today we are stepping into Study Hall, which means we get to explore, experiment, and expand what we think is possible with AI in our daily work. This class is all about discovering the full range of ChatGPT’s capabilities because most people still use generative AI like it’s 2022 even though the tools have radically evolved. And if you have yet to explore these tools,…
Voice of the Provider is a collaboration between Brooks Rehabilitation and WorkCompCollege.com and the name defines its purpose. Many stakeholders in work comp do not understand or appreciate all of the various clinical providers that help an injured employee return to and stay at work. Whether recovery from the injury / illness is easy or hard, there are clinicians along the way that utilize their education, expertise and experience to…
The Foundation of Effective Claims Management The first and most important responsibility of a risk manager overseeing a workers’ compensation program is to ensure that all claims are reported promptly. Timely reporting is the cornerstone of effective claims management. When claims are reported immediately, the organization can quickly and accurately determine compensability—while the facts are still fresh, witnesses are available, and documentation is accurate. Prompt reporting also improves compliance with…
Welcome back to class, classmates! This semester, we made our way through tools, strategy, and systems, and now we arrived at Philosophy Class. This class is where we ask the big questions: not just what AI can do, but what it means. Artificial Intelligence has grown from an experiment to an ecosystem, and the next frontier is what many are calling Artificial General Intelligence (AGI). AGI is a world where machines think, plan, and…
On February 26, WorkCompCollege.com and Workplace Health hosted the first ever “WCMICS Live.” WCMICS is the “Workers’ Comp Mental Injury Claims Specialist” certification that WorkCompCollege.com launched in Fall 2025. I served as moderator for the all-day event and specifically designed it to be a hybrid learning experience. We watched short video excerpts from the WCMICS faculty together then paused to discuss, challenge assumptions, and apply what we heard to real-world…
Why Evidence-Based Medicine Reports Are Essential in Workers’ Compensation Claims In the complex ecosystem of workers’ compensation healthcare, the relationship between clinical documentation and claims accuracy has never been more critical. Claims professionals now rely heavily on evidence-based medicine, skilled physician reviewers, and well-supported clinical citations to ensure that every claim reflects true medical necessity. These tools help safeguard injured employees, reduce inappropriate care, and protect organizations from costly errors…
Welcome back to class, classmates! We explored how AI supports individuals, strengthens organizations, and shapes culture. Now, time to talk about its most powerful influence yet: the workforce itself. In this week’s Business Strategy Class, we are stepping into the boardroom to examine how generative AI is reshaping careers, skill sets, and the future of work. Change is here, and while that can feel uncertain, it is also deeply exciting! The question…
Grit is a powerful idea in leadership, often celebrated as the force that drives people to push forward through challenges. Yet its growing popularity has created just as much confusion as clarity. The word is used to describe everything from extreme perseverance to sheer stubbornness, and leaders are often encouraged to “be gritty” without a true understanding of what that means in practice. In my own leadership journey at ReEmployAbility,…
Welcome back to class, classmates! Last week, we explored how AI can elevate your individual role. These are what we consider those “micro” improvements that free up time and sharpen focus. This week, we are taking the next big step into Macroeconomics Class, where we explore how to scale those wins across an entire organization. In workers’ compensation, this means designing systems that are more efficient, compliant, and compassionate. By operating…
I had the privilege last week of being part of a panel, for the fifth year, at the California DWC educational conference in Oakland. This time it was two panels, both of which were focused on the use and implications of AI in workers’ compensation. While I have been a work comp “educator and agitator” (yes, the real tagline associated with my The RxProfessor brand) for over twenty years, much…
