Straight Outta Workers’ Comp Episode 16 – Alex O’Neal, Live from WCI 2025! (Video)

Guest(s):  Alex O’Neal (Arbicare) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Alex O’Neal (Arbicare). He discussed what it’s like from advancing from someone brand new to the industry in 2010 to now being an entrepreneur, subject matter expert, and the facilitator of other people’s aspirations. Alex provided advice to people early in their career to develop confidence and expertise,…

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Straight Outta Workers’ Comp Episode 15 – Barbara Curd, Live from WCI 2025! (Video)

Guest(s):  Barbara Curd (PCSI) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Barbara Curd (PCSI). Her mindset of “fit the job to the person” is a game-changer paradigm in recovery, especially for military veterans and individuals with significant disabilities. Empowering people to grow into resilience and adaptability will help optimize outcomes. Barbara believes the industry is trending in the right…

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Straight Outta Workers’ Comp Episode 14 – Livingston, Hamlin, & Kertay, Live from WCI 2025! (Video)

Guest(s):  Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark and Bob were joined by Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus). They had just finished their session in the Return-to-Work Breakout entitled “The 3 D’s (Deconditioned, Disengaged, and Disinformation) and…

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Straight Outta Workers’ Comp Episode 13 – Still More Live from WCI 2025! (Video)

Guest(s):  Gloria Fagan (Shepherd Center) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Gloria Fagan (Shepherd Center). She shared the important difference between “inter” disciplinary and “multi” disciplinary and how that patient-centered, team-oriented approach is the best way to help someone embrace the new normal from a catastrophic injury. Gloria also shared Shepherd Center’s origin story, 50 years ago, and…

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Straight Outta Workers’ Comp Episode 12 – Yet Even More Live from WCI 2025! (Video)

Guest(s):  Chris Letsos (Kids' Chance of America) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Chris Letsos (Kids' Chance of America). This is his third week as the new (and first) CEO of KCOA so the WCI conference was his first big opportunity to network with all of their supporters from chapters around the country. Chris’ long-time experience…

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Straight Outta Workers’ Comp Episode 11 – Even More Live from WCI 2025! (Video)

Guest(s):  Darrell Bruga (Empatha) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Darrell Bruga (Empatha). These two friends reminisced about their common passion for the biopsychosocial treatment approach and its trajectory of adoption over the past 15+ years. Darrell discussed how AI and telehealth will help facilitate broader and more consistent implementation of that whole person recovery mindset. One generation,…

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Straight Outta Workers’ Comp Episode 10 – More Live from WCI 2025! (Video)

Guest(s):  Jim Anderson (Cattie & Gonzalez)Cameo(s): Catherine Benavidez (IMO) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Jim Anderson (Cattie & Gonzalez). Jim shared a preview of his session entitled “Workers’ Compensation at a Crossroads: Challenges and Opportunities for Reform” that included a defense counsel, claimant counsel, and regulator. Jim pitched the idea of finding common areas across…

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Straight Outta Workers’ Comp Episode 9 – Live from WCI 2025! (Video)

Guest(s):  Stuart Colburn (Downs Stanford), Roberta Mike (Strategic Comp)Cameo(s): Evelyn McGill (Virginia Workers’ Comp Commission) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Stuart Colburn (Downs Stanford) and Roberta Mike (Strategic Comp, Workers’ Compensation Career Mentorship Group on Facebook). This jovial but deep discussion is a recap of their “How it all began” panel in the brand new…

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SOWC Episode 8 – Advancing Advocacy (Video)

Advancing Advocacy in Risk Management is a new way of managing the experience of a claimant to maximize the benefit to all stakeholders. The initial focus is on workers’ compensation, but this same mindset can be used for general liability, safety programs, and any other risk management setting where someone is handling a claim. The need for timely, understandable, and empathetic communication has gained traction in the past few years.…

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SOWC Episode 7 – Mentorship and Career Development (Video)

Episode 7 of Straight Outta Workers’ Comp features Roberta Mike, Field Specialist with Strategic Comp. She has been a work comp adjuster for 44 years, including the last 15 as a field adjuster where she visits with employers, injured workers, and other stakeholders. The conversation is wide-ranging, from what she learned through our WRPA and WRP curriculum (certified in both) to her efforts to help the next generation of claims…

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