There’s a line in Chapter 11 of my book, Thank You for Holding. Your Injury Is Important to Us, that makes some readers wince. It goes something like this: impairment is a fact, disability is a choice. People hear that and immediately assume I’m about to tell injured workers to rub some dirt on it and walk it off. I’m not. If anything, that line is the opposite of tough love. It’s…
If you are asking how to become workers comp certified, you are probably already seeing the gap that certification is meant to close. In workers’ compensation, job titles alone do not guarantee consistent claim quality, regulatory accuracy, communication skill, or recovery-focused decision-making. Certification exists because employers, carriers, TPAs, providers, and public entities need something more reliable than experience by osmosis. That said, there is no single national license called “workers…
Poor Gen Z. Everybody seems to pick on them. It is, I suppose, a rite of passage of some sort. Every generation is generally critical of the ones that follow it. And as I wrote last week, Gen Z has four other opinionated and domineering generations before it in the workplace. And one of those generations, the Boomers like me, actually know what we are talking about. Those Gen Z sissy pants…
Jamie Bourg is the Vice President of People Operations at LWCC. In this role, Jamie is responsible for talent management which includes recruiting, onboarding, total compensation, benefits, and the overall employee experience. She began her career as a claim representative with LWCC in October 2001 and was the Assistant Vice President of Claims until her move to her current position in October 2020. Jamie has a Bachelor’s degree in Agribusiness…
