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Free Webinar – Wednesday, October 1, 2025 @ 1:00 PM Eastern
In today’s workers’ compensation industry, professionals face an increasingly demanding landscape where rigid processes, mounting caseloads, and performance metrics can make individual contributions feel invisible. This webinar addresses the unique challenges of maintaining professional purpose and personal value when drowning in administrative tasks, navigating complex regulatory requirements, and managing endless claims queues. We’ll explore practical strategies for reclaiming your sense of impact, building meaningful connections despite process constraints, and transforming routine workflows into opportunities for professional growth—helping you move from feeling like a cog in the machine to becoming an engaged, valued contributor who makes a genuine difference in injured workers’ lives while preserving your own well-being and career satisfaction.
Presenters:
About Ms: Jacobs:
Gina M. Jacobs is a partner at Hamilton, Miller & Birthsel’s Orlando location where she leads the Workers’ Compensation Department for the Firm. Gina brings years of experience in the practice areas of Workers’ Compensation, personal injury, and restaurant and hospitality and trucking defense. She is certified by the State of Florida’s Department of Financial Services as an instructor for Continuing Education credits for claims adjusters and attorneys.
Prior to joining HM&B, Gina worked as head of the Orlando Workers’ Compensation group at Florida’s largest law firm and Managing Attorney for two Florida offices of a national insurance defense firm. Gina’s experience includes working for over a decade as a claims adjuster for a national insurance carrier and two global third-party administrators. In 2016, Gina was recognized as one of “Florida’s Top 40 under 40 attorneys” by The National Black Lawyers. In 2020, she also had the distinction of being named a rising star by Florida SuperLawyers® Magazine.
Gina graduated cum laude with a B.A. in Public Communications from Florida Atlantic University and received her Juris Doctor degree from Nova Southeastern University, graduating with pro bono honors. At Nova, she held the distinction of being the first runner-up for the Rising Star Scholarship from the Broward County Women Lawyers Association and held the distinguished honor of being the commencement speaker at her law school graduation. A fun fact about Gina is that she produced and hosted weekly radio programs for WLAW Radio while in law school.
Presently, Gina is a Barrister with The Judge William Wieland American Inn of Court, 2024-2025 OJCC Certified Scholars graduate, on the 2025-2026 Steer Committee for OJCC Certified Scholars, and active board
members for Women in Work Comp under the Workers’ Compensation Section of the Florida Bar, and The Friends of 440. Gina is a regular speaker at the Florida Annual Workers’ Compensation Educational Conference on the mediation panel, and other insurance industry organizations on hot topics such as employer workers’ compensation immunity.
Seats are limited, Register Today!
About Ms. Hendrickson:
Gabrielle Hendrickson, a Florida native was born in Jacksonville, FL. Proud graduate of Leesburg High School, and student of Valencia Community College. As with most people, Gabrielle “fell” into Workers’ Compensation claims after working in all levels of property management. But the roots in WC run deep. Previously shadowing her big sister, then adjuster, now defense attorney Gina Jacobs; Gabrielle was first exposed to WC claims in 1993. Gabrielle gleaned from some of the industry greats like Tammy Worthington- Riez & Linda Allen, so it was only a matter of time before she ended up in a claims role of her own.
September 2010 was the beginning of the now 15-year adventure. Holding roles from claims assistant, medical only & lost time adjuster; she has handled claims for the entire southeast. Gabrielle is now Claims Manager at AmTrust North America, overseeing a team handling NC & SC Lost time litigated claims. She holds the CWC & CWCL Designations for Board certification in Florida, and is also Board Certified by the Board of Workers’ Compensation in TN.
Gabrielle is most proud of her daughter Amari, who in keeping with tradition is already famous in her own right within the WC community. Gabrielle is only getting started and looking forward to what the next 15 years holds. Gabrielle continues to hone her skills with hopes to become instrumental in training the next generation of claim adjusters.
