As Technology Advances, Don’t Let Your Customers Become Invisible

There is no doubt that we are, as a society, in the midst of dramatic technological change. AI and automation are changing the way we work and live, and the dramatic impact of robotics on our personal lives is not far behind. It is important to remember however, that some things will likely remain the same, and that the actual need and desire for productive human interaction will remain an…

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Straight Outta Workers’ Comp, Episode 17: Reducing Costs Through Workers’ Recovery (Video)

This episode Melissa Steger joins hosts Mark Pew and Bob Wilson to demonstrate the dramatic financial results of following an advocacy-based workers' recovery model. Steger, who today is a partner and Executive VP for Business Development at WorkCompCollege.com, lays out the stunning results of a positive recovery centric comp program at her former employer, the University of Texas System. https://vimeo.com/1114004210/cefa3f5b28

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Straight Outta Workers’ Comp, Episode 17: Reducing Costs Through Workers’ Recovery (Audio)

This episode Melissa Steger joins hosts Mark Pew and Bob Wilson to demonstrate the dramatic financial results of following an advocacy-based workers' recovery model. Steger, who today is a partner and Executive VP for Business Development at WorkCompCollege.com, lays out the stunning results of a positive recovery centric comp program at her former employer, the University of Texas System.

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Shocking News: Healthy People Live Longer

There are times I just don’t know what we would do without the news media. Think about it. If they didn’t exist, we would likely never know about the dire state of the world in which we live. But, of course, in addition to feeding the narrative of constant peril and crisis, they occasionally serve up a useful gem that helps guide us to a happier tomorrow – happier, that…

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Straight Outta Workers’ Comp Episode 16 – Alex O’Neal, Live from WCI 2025! (Video)

Guest(s):  Alex O’Neal (Arbicare) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Alex O’Neal (Arbicare). He discussed what it’s like from advancing from someone brand new to the industry in 2010 to now being an entrepreneur, subject matter expert, and the facilitator of other people’s aspirations. Alex provided advice to people early in their career to develop confidence and expertise,…

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Straight Outta Workers’ Comp Episode 16 – Alex O’Neal, Live from WCI 2025! (Audio)

Guest(s):  Alex O’Neal (Arbicare) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Alex O’Neal (Arbicare). He discussed what it’s like from advancing from someone brand new to the industry in 2010 to now being an entrepreneur, subject matter expert, and the facilitator of other people’s aspirations. Alex provided advice to people early in their career to develop confidence and expertise,…

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Straight Outta Workers’ Comp Episode 15 – Barbara Curd, Live from WCI 2025! (Audio)

Guest(s):  Barbara Curd (PCSI) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Barbara Curd (PCSI). Her mindset of “fit the job to the person” is a game-changer paradigm in recovery, especially for military veterans and individuals with significant disabilities. Empowering people to grow into resilience and adaptability will help optimize outcomes. Barbara believes the industry is trending in the right…

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Straight Outta Workers’ Comp Episode 15 – Barbara Curd, Live from WCI 2025! (Video)

Guest(s):  Barbara Curd (PCSI) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Barbara Curd (PCSI). Her mindset of “fit the job to the person” is a game-changer paradigm in recovery, especially for military veterans and individuals with significant disabilities. Empowering people to grow into resilience and adaptability will help optimize outcomes. Barbara believes the industry is trending in the right…

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Straight Outta Workers’ Comp Episode 14 – Livingston, Hamlin, & Kertay, Live from WCI 2025! (Video)

Guest(s):  Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark and Bob were joined by Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus). They had just finished their session in the Return-to-Work Breakout entitled “The 3 D’s (Deconditioned, Disengaged, and Disinformation) and…

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Straight Outta Workers’ Comp Episode 14 – Livingston, Hamlin, & Kertay, Live from WCI 2025! (Audio)

Guest(s):  Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark and Bob were joined by Debra Livingston (ReEmployability), Greg Hamlin (Berkley Industrial Comp (a Berkley Company)), Dr. Les Kertay (Ascellus). They had just finished their session in the Return-to-Work Breakout entitled “The 3 D’s (Deconditioned, Disengaged, and Disinformation) and…

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