Headed to the (Almost Sold Out) 2024 WCRI Issues & Research Conference

[playht_player width="100%" height="90px" voice="en-US-GuyNeural"] As March approaches, the anticipation for the 40th Annual WCRI Issues & Research Conference is building among professionals in the workers' compensation field. Scheduled for March 5-6, 2024, in Boston, MA, this event promises once again to be a cornerstone for those seeking to understand and navigate the complexities within our workers' compensation systems. And I am once again looking forward to attending and writing about this…

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Leave It to The Post Office to Lose Email

I understand the United States Postal Service has some major challenges. They run 31,330 post office locations in the US, some of them with automatic postage dispensers in actual working order. In 2022, they delivered 127.3 billion pieces of mail. They suspiciously do not report how many pieces are submitted to them, but they do manage to deliver 127.3 billion to their appropriate destination. Well, a destination, anyway. And they…

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Voice of the Provider – Case Managers

Voice of the Provider is a collaboration between Brooks Rehabilitation and WorkCompCollege.com and the name defines its purpose. Many stakeholders in work comp do not understand or appreciate all of the various clinical providers that help an injured employee return to and stay at work. Whether recovery from the injury / illness is easy or hard, there are clinicians along the way that utilize their education, expertise and experience to help.…

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Star Trek, Workers’ Comp, Technology Adoption, AI, and the Inertial Damper System

Far be it for me to offer two blog posts in a row that reference the entertainment franchise, Star Trek. I am not a “Trekkie nerd” by any stretch of the imagination, although I do enjoy many of the 973 or so series the concept has spawned. Through many episodes there are numerous references and suggestions of the various technologies that make warp travel possible in the 22nd century and…

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Achieving a Successful Partnership Among the Stakeholders: Part 2

Free: A Live Course - Achieving a Successful Partnership Among the Stakeholders: Part 2 Wednesday, March 27th, 2024 @ 1:00 PM Eastern Space is Limited - Enroll Today! The workers’ compensation ecosystem has many stakeholders. Their incentives often, but don’t always, align. This can complicate how they service the two most important stakeholders … the employer and injured employee. When these various stakeholders create silos with different priorities, it can…

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Star Trek and the Wrath of Can’t

To be honest, this post doesn’t have much to do with Star Trek. Ok, it has nothing to do with Star Trek, except for a clever play on words designed to suck you in and take you along for a joy ride of erudition.  Or not. Whatever, you’ve come this far. Might as well slug your way through the rest of this morass. The movie “Star Trek II: The Wrath…

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Understanding the Total Cost of Risk

In today's business landscape, the ability to quantify risks in financial terms is crucial. With this information, the business can focus appropriate resources to mitigate enterprise-wide risks by shifting the risk to another company or by reducing the risk through improved operational efficiency.  While businesses inevitably bear the costs of risk in their operations, the question is, what is the monetary value of managing these risks, and how can they…

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Every Injured Worker Needs a Champion

I love the workers’ compensation space. I feel like I was born into it. I grew up watching my father beat his body up as he worked manual labor (and continues to do so well into his 70s). I had an emergency door handle pierce the skin of my upper thigh while I was working at one of my very first jobs which required a plethora of sutures. I began…

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CBCS Partners with WorkCompCollege.com to Revolutionize Employee Training with the Virtual Training Center

[Dubuque, IA, January 25, 2024] – CBCS, a leader in Third-Party Claims Administration, has announced a strategic partnership with WorkCompCollege.com, utilizing their innovative Virtual Training Center (VTC) for all of their employee training needs. This collaboration marks a significant step in CBCS's commitment to providing exceptional service through advanced training and development. CBCS, with over 40 years of experience in handling Property & Casualty claims, has always prioritized client-focused solutions…

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The Power of Communication in Workers’ Compensation: Why Words Matter

Effective communication is vital in every aspect of our lives, including the workplace. In the context of workers' compensation, communication plays a crucial role in setting expectations, fostering positive interactions, and achieving desired outcomes. This article explores the significance of communication in workers' compensation, the various communication channels employed, the impact of non-verbal communication, and the importance of maintaining professionalism. Additionally, we delve into whether people are becoming more "whiny"…

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