We have always done it this way. This is the epitome of workers’ compensation and the claims handling process. It is the death of creativity, innovation, and organizational development. It crushes souls, smothers hope, and needs to be a phrase of the past. In a rapidly changing world, the workers’ compensation industry has escaped the movement necessary to be exciting. I know this space can be better, the experience, the…
Lakewood Ranch,FL (WorkersCompensation.com) – WorkCompCollege.com has announced a new Silver Associate Partner that will support its ongoing education activities for workers' compensation professionals. CBCS is an independent Third-Party Claims Administrator, combining industry-leading expertise and customer service to redefine the claims management process. With national workers' compensation, auto liability, general liability, and cargo claims capabilities, their team of professionals focus on the entire claims management process by delivering client-focused claims solutions,…
The workers’ compensation claims handling has been a repetitive nature of process and move on, follow the checklist for an audit, and close the claim. Process, and repeat. Go down the checklist and follow the pattern. Check, check, check. ***Abrasive vinal scratch to a halt.*** It is far beyond time to change the narrative and have the courage to be different. The workers’ compensation system is about PEOPLE. Restoring people…
https://vimeo.com/798412622/cdbf8d0734
From a very early age in life, we want to be acknowledged. We want to be seen and we want to be heard. As we grow older, we want to be appreciated, to be valued, to feel worthy. These are basic human elements to life and the human connection. The workers’ compensation space is no different. I have the amazing opportunity to be a Professor at Drake University. This past…
Dr. Les Kertay, Instructor https://vimeo.com/796764659/e8263f82a3
Instructor, Brittney Parr https://vimeo.com/796762192/5a6c430eb9
We all like the idea of our injured workers bragging about their experience with a TPA or an insurance carrier, especially when it creates a desired outcome for all parties. It makes an organization more reputable and (competitive advantage) provides a unique attribute one can market in this space. But does it really matter? Spoiler alert. It does. Injured workers want to be involved in their healing process. There is…
It seems the workers’ compensation and health care industries are always changing – what might be ahead as both clinical and non-clinical best practice research continue to evolve? There are some significant opportunities on the horizon to identify and mitigate psychosocial risk factors and social determinants of health – considerations unique to a worker that compound needless work disability. These issues are often misunderstood or lumped together as though they…
What we do matters. If you are reading this. YOU MATTER. Being in the workers’ compensation system is one of the most amazing gifts one can have because of the opportunity to impact human lives, families, communities, an industry, and make a difference. Each day, we have the ability to impact lives and change the trajectory of someone’s life. This is not limited to injured workers, we can also do…
