I Can See Clearly Now (Well, Not Really, But Give Me Six Months)

For the past seven months, I’ve been viewing the world through what I can only describe as several layers of industrial-grade Saran Wrap. My right eye, which had faithfully served me over numerous decades, decided last June that it had seen enough of my shenanigans and essentially went on strike. Two weeks ago, I had surgery to address the problem, and I’m pleased to report that I am apparently healing…

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Bob’s Top Ten Predictions for Workers’ Comp in 2026

It is once again that time where I dust off my prognosticative pen, shake loose the cobwebs from my crystal ball, and pretend I have any idea what the coming year will bring. Regular readers of this blog, or anyone with a memory extending back more than twelve months, will recall that my predictive abilities have historically been somewhere between those of a Magic 8-Ball and a drunk meteorologist. My…

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The Point Webinar – The Flat Fee Frontier: Rethinking Legal Services in Workers’ Comp

Free Webinar - Tuesday, December 16, 2025 @ 1:00 PM Eastern The Flat Fee Frontier: Rethinking Legal Services in Workers’ Comp in the World of AI explores a groundbreaking shift in how legal services can be delivered — and funded — in the workers’ compensation arena. As AI accelerates efficiency and reshapes traditional workflows, attorneys are rethinking the billable hour and exploring flat-fee and concierge-style legal models that emphasize value, accessibility,…

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Live! Straight Outta Workers’ Comp – Stump the AI Experts (Audio)

A First in Workers’ Comp – Live AI Powered Avatar Guests! In an industry first, Bob Wilson, BA, WRP, AIWC and Mark ‘RxProfessor’ Pew, AIWC hosted this LIVE Straight Outta Workers’ Comp Podcast, with AI Powered Interactive Avatars as their scheduled guests. Alistair Ienstein, the “Academic Innovator” chatbot from WorkCompCollege.com’s virtual campus, has been brought to life for pithy discussion, and Avatar Bob, fresh from his successful debut as a presenter at the National Workers’ Compensation…

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Live! Straight Outta Workers’ Comp – Stump the AI Experts (Video)

Wednesday, October 15, 2025 @ 1:00 PM Eastern Seats are limited -Register Today!! Presenters: This podcast has concluded, but you can still watch it here! A First in Workers' Comp - Live AI Powered Avatar Guests! In an industry first, Bob Wilson, BA, WRP, AIWC and Mark 'RxProfessor' Pew, AIWC will host this LIVE Straight Outta Workers' Comp Podcast, with AI Powered Interactive Avatars as their scheduled guests. Alistair Ienstein, the "Academic…

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Building Human Connection in a Digital World

Live Webinar: October 9, 2025 @ 1:00 PM Eastern In today’s fast-paced digital landscape, technology is transforming how organizations support employees, especially in the context of workplace injuries. But even as apps, portals, and automated communications become more sophisticated, the human element remains irreplaceable. Join us for this insightful webinar where we’ll explore how to effectively blend technology with personalized human connection. You’ll learn: How technology is evolving in workers’ support programs.…

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The Mind-Body Connection in Workers’ Comp: WCRI Puts Numbers to What We’ve Known All Along

For years, those of us in the workers’ compensation trenches have watched claims spiral out of control not because of the severity of the physical injury, but because of what’s happening between the injured worker’s ears. Now WCRI has done us all a favor by quantifying what every seasoned claims professional has suspected: psychosocial factors are rampant in workers’ comp claims, and they’re wreaking havoc on recovery outcomes. The new…

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The Point: Feeling Relevant In A Process Driven, Heavy Workload World

Free Webinar - Wednesday, October 1, 2025 @ 1:00 PM Eastern In today's workers' compensation industry, professionals face an increasingly demanding landscape where rigid processes, mounting caseloads, and performance metrics can make individual contributions feel invisible. This webinar addresses the unique challenges of maintaining professional purpose and personal value when drowning in administrative tasks, navigating complex regulatory requirements, and managing endless claims queues. We'll explore practical strategies for reclaiming your…

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What Will “AI Psychosis” Mean for Workers’ Comp? (Or, The World According to Claude)

A Note from Bob: While writing this article I decided to get AI’s take on the topic. The response was prescient, on point, and damn frightening. Turns out I wasn’t needed for this article at all. It is enough to scare the crap out of anyone… ________________________________________ While it has not yet been defined as a clinical diagnosis, an emerging issue known as “AI Psychosis” has been causing concern among health…

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As Technology Advances, Don’t Let Your Customers Become Invisible

There is no doubt that we are, as a society, in the midst of dramatic technological change. AI and automation are changing the way we work and live, and the dramatic impact of robotics on our personal lives is not far behind. It is important to remember however, that some things will likely remain the same, and that the actual need and desire for productive human interaction will remain an…

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