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Guest(s):  Darrell Bruga (Empatha) Description: In this live podcast from the WCI conference in Orlando on August 19, Mark was joined by Darrell Bruga (Empatha). These two friends reminisced about their common passion for the biopsychosocial treatment approach and its trajectory of adoption over the past 15+ years. Darrell discussed how AI and telehealth will help facilitate broader and more consistent implementation of that whole person recovery mindset. One generation,…

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Guest(s):  Jim Anderson (Cattie & Gonzalez)Cameo(s): Catherine Benavidez (IMO) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Jim Anderson (Cattie & Gonzalez). Jim shared a preview of his session entitled “Workers’ Compensation at a Crossroads: Challenges and Opportunities for Reform” that included a defense counsel, claimant counsel, and regulator. Jim pitched the idea of finding common areas across…

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Guest(s):  Stuart Colburn (Downs Stanford), Roberta Mike (Strategic Comp)Cameo(s): Evelyn McGill (Virginia Workers’ Comp Commission) Description: In this live podcast from the WCI conference in Orlando on August 18, Mark and Bob were joined by Stuart Colburn (Downs Stanford) and Roberta Mike (Strategic Comp, Workers’ Compensation Career Mentorship Group on Facebook). This jovial but deep discussion is a recap of their “How it all began” panel in the brand new…

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Advancing Advocacy in Risk Management is a new way of managing the experience of a claimant to maximize the benefit to all stakeholders. The initial focus is on workers’ compensation, but this same mindset can be used for general liability, safety programs, and any other risk management setting where someone is handling a claim. The need for timely, understandable, and empathetic communication has gained traction in the past few years.…

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Episode 7 of Straight Outta Workers’ Comp features Roberta Mike, Field Specialist with Strategic Comp. She has been a work comp adjuster for 44 years, including the last 15 as a field adjuster where she visits with employers, injured workers, and other stakeholders. The conversation is wide-ranging, from what she learned through our WRPA and WRP curriculum (certified in both) to her efforts to help the next generation of claims…

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