Back to School with Prompts – with Dr. Claire Muselman Welcome back to class! In English class, we learned that the words we choose matter. They carry tone, shape meaning, and influence how others respond. The same holds true in the world of artificial intelligence, where prompting determines the quality of the results. Prompting is the way we phrase our requests to AI tools. The words we choose to use…
Understanding the Misuse of the Term “Concussion” What a great question, if I do say so myself. In my more than three decades of providing cost-containment services from a clinical perspective to those Worker’s Compensation professionals, one frustration is that each time somebody takes a slight (or minor) impact to the head, this is described as a “concussion.” In our Worker’s Compensation ecosystem concussion has become synonymous with any head…
Pack your art supplies and get ready for Show & Tell, because this week in Back to School with AI we are diving into the colorful, creative side of artificial intelligence. Last week in AI 101 we met the teacher’s pet, Large Language Models, and learned how they can help us with the ABCs of workers’ comp. This week, we are moving beyond words on a page to more visual communication. AI…
LAKEWOOD RANCH, FL – January 15, 2026: WorkCompCollege.com, a service of Workers’ Compensation Educational Services, LLC, today announced a long-term, 10-year strategic partnership with Montana State Fund to deliver a customized professional development platform supporting the education, growth, and long-term success of MSF’s claims professionals. Under the agreement, Montana State Fund will deploy a curated learning ecosystem built from WorkCompCollege.com’s extensive course library, designed to strengthen both technical excellence and…
Music has been a constant thread woven through the fabric of my life. From my earliest memories, it has always been there. Sometimes in the background, sometimes taking center stage, but always present. On Sundays after Mass, while the Sunday Gravy was simmering on the stove (if you’re Italian, you know exactly what I mean), my dad would play recordings of the great operas—Tosca, Madame Butterfly, La Traviata. At the…
Welcome to Back to School with AI, a series designed to explore what artificial intelligence really means for workers’ compensation. We will tackle everything from the basics of prompting to the ethics of machine decision-making, all through the lens of the industry we live and breathe every day. This project is inspired by the brilliant AI Summer School series created by two of my professor friends at Drake University: Chris Snider and…
Voice of the Provider is a collaboration between Brooks Rehabilitation and WorkCompCollege.com and the name defines its purpose. Many stakeholders in work comp do not understand or appreciate all of the various clinical providers that help an injured employee return to and stay at work. Whether recovery from the injury / illness is easy or hard, there are clinicians along the way that utilize their education, expertise and experience to…
Show Me the Money: The Core Truth of Workers’ Compensation In the world of Worker’s Compensation, there is one absolute truth; and to quote from Jerry Maguire, “show me the money.” Those who have been reading my blog understand that it is my position that all appropriate care should be delivered to the injured employee. You as the claim file handler need to be an advocate for the injured employee. However,…
That has been my description of the past several holidays. It always elicits an eyeroll from my wife with a corresponding “that doesn’t make sense” comment. Which, I agree, the phrase is somewhat nonsensical. The words “new” and “tradition” don’t usually fit within the same sentence. A tradition, in the traditional definition, is something that happens without much change more than once, whether it was intended to be recycled or…
December arrives with a flurry of activity from holiday shopping, decorating, travel plans, and endless to-do lists. For me, this year feels especially full. As I’m preparing for my son’s return from college, I want everything to be just right. I’m planning his favorite meals and transforming his room back to what it was before he left (we all know what happens to those rooms when kids go off to school!)…
