Voice of the Injured Worker – Reimagining Workers’ Comp: What Happens When Empathy Leads the System
How Human-Centered Support Transforms the Injury Recovery Experience When a worker is injured on the job, their life can change in an instant and not just physically, but emotionally, socially, and financially. Unfortunately, the system too often focuses on checklists and claims, overlooking the real human at the center. But what if workers' compensation wasn’t just about forms and approvals? What if empathy, not efficiency, was the foundation? Flor and…
