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Author: mpew

Melissa Steger Joins WorkCompCollege.com as Executive VP of Business Development

February 19, 2025
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| Categories: In the News

Lakewood Ranch, FL – February 19, 2025: WorkCompCollege.com is pleased to announce that Melissa Steger is joining the company as a business partner and Executive Vice President of Business Development. She has been an integral part of WorkCompCollege.com since its inception, serving on the Board of Trustees and Dean for the School of Humanities, while also being a member of the faculty. With her extensive experience in workers’ compensation and…

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Building an Effective Leadership Team – What This Takes

February 18, 2025
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| Categories: It's COMPlicated

NOTE: This is a guest article written by Evelyn McGill, Executive Director for the Virginia Workers’ Compensation Commission (VWC). The VWC, established in 1918, is an independent judicial and administrative state agency that oversees the workers’ compensation system for employees, employers, and insurers. VWC interprets and applies the Virginia Workers’ Compensation Act and resolves claims through hearings and mediation. Evelyn studied as a Pre-Graduate Fellow at the University of Virginia…

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Engagement for Optimal Recovery

February 14, 2025
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| Categories: Simple Concepts by Bill Zachry

During my early career as a claims adjuster, the industry was focused almost exclusively on providing prompt, accurate benefits to injured workers. Success was measured by speed and accuracy in benefits provision, with little emphasis on the worker’s long-term recovery journey. Over time, however, the industry evolved toward a model of “advocacy,” prioritizing quality medical care to improve outcomes and reduce claim costs. This shift toward advocacy has had a…

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Lessons from a Jury Trial – Part 1

February 13, 2025
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| Categories: The Rx Professor

I had the privilege of being the foreperson on a medical malpractice trial in June 2024. Based on the expressions of most of the people during voir dire, “privilege” wasn’t the first word that was on their mind. Once selected, however, the countenance of the chosen changed dramatically. From the case summary we heard, the stakes were high. If the two defendants were found guilty, they would be financially burdened,…

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Voice of the Injured Worker – Daniel’s Story

February 11, 2025
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| Categories: Voice of the Injured Worker

Daniel, an Injured Worker, Reminds Us of the Importance of Direct and Transparent Medical Communication  We are going to be focusing on real conversations that we’ve had with Injured Workers to bring the industry a front-row experience to what injured workers go through. Throughout this series we will hear differing opinions and cases and use that as a jumping point to discuss best practices for workers’ compensation professionals. We are…

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Plantar Fasciitis vs. Achilles Tendonitis

February 7, 2025
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| Categories: CompMed Insights

I came across a rather infrequent but recurrent situation that appears to confuse some of those managing workers’ compensation claim files. This involves pain in the distal lower extremity and the confusion is the difference between plantar fasciitis and Achilles tendonitis. Both of these diagnoses are noted to be causative of distal lower extremity and or heel pain. However, both of these specific pathologies are very specific and different disease…

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How One Word Changed the Way I Approach the New Year

February 6, 2025
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| Categories: Direct from Deb

The New Year is a season of hope, fresh beginnings, and the promise of growth. For so many of us, it’s also a time to set resolutions—big goals that spark our ambition. Yet, the reality of resolutions is sobering! Statistics show that while many Americans make New Year’s resolutions, most abandon them by the end of January. It’s a cycle that often leaves us feeling disheartened and frustrated. That’s why…

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Voice of the Provider – Defining Progress

February 4, 2025
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| Categories: Voice of the Provider

Voice of the Provider is a collaboration between Brooks Rehabilitation and WorkCompCollege.com and the name defines its purpose. Many stakeholders in work comp do not understand or appreciate all of the various clinical providers that help an injured employee return to and stay at work. Whether recovery from the injury / illness is easy or hard, there are clinicians along the way that utilize their education, expertise and experience to…

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An Ideal Workers’ Compensation System

January 28, 2025
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| Categories: Simple Concepts by Bill Zachry

At the start of each year, I like to revisit what the ideal workers’ compensation system should look like.   Reviewing an ideal system helps all participants understand where they fit into it, and encourages them to look inward to determine whether they are helping achieve the optimum system. This view is not perfect, but it is a start. It is a very high-level view of the system. The challenges and…

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FOMO vs. FOMU

January 22, 2025
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| Categories: The Rx Professor

Everyone under the age of 80 probably recognizes the term FOMO – fear of missing out. This is a primary strategy of marketing, to make the potential consumer want to buy the product for fear of missing out on (fill in the blank). That underlying fear is what makes social media so compelling as connections post their vacation pictures or their new car or their wonderful family. FOMO isn’t inherently…

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