Employers can Improve their Claims Outcomes by Partnering with the Claims Adjuster
Employers have a direct positive impact on their claims results if they partner with the claims examiners. When employers treat the claims examiner as a professional partner, claims results are always better. When employers work well with the claims examiners the examiners are happier and more productive. Employer actions also have a direct impact on examiner retention. In an industry full of negativity, acknowledgements and thank you notes to examiners…