Creating a Culture of Wellness

A Free Webinar - June 3, 2025 @ 1:00 PM Eastern This webinar will discuss how to create a culture of health and wellness in work comp. Serving in the role of a claims adjuster, nurse case manager, medical provider, service provider, regulator, employer is often filled with stress and complexity. Since an empty cup cannot help fill others, being effective and productive must start with wellness by the experts.…

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The Point – Doctor, Doctor, Give Me a Clue, How Can Workers’ Comp Ever Attract You?

A Free Webinar - May 21, 2025 @ 1 PM Eastern Sponsored By: How will the workers' compensation industry adapt to the growing shortage of medical  providers? What is the solution? Nurse Practioners or PA's? Process simplification to attract more physicians? Our participants will talk about this, along with a compelling WCRI study on this very same topic. Presenters: Register Today! Seats Are Limited!

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SOWC Episode 5 – Happy Humans & Better Outcomes (Video Version)

Episode 5 of Straight Outta Workers' Comp features Kristin Carnovale Green, President and Chief Purpose Officer for David Corey Company. She also, importantly, starts her LinkedIn profile with the term "good human," which is a perfect description of who she is. Kristin is a whirlwind of positivity, leaving an imprint on everyone with whom she interacts. Kristin, Mark, and Bob shared their individual journeys in advocating that workers' compensation embrace being kind…

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SOWC Episode 5 – Happy Humans & Better Outcomes

Episode 5 of Straight Outta Workers' Comp features Kristin Carnovale Green, President and Chief Purpose Officer for David Corey Company. She also, importantly, starts her LinkedIn profile with the term "good human," which is a perfect description of who she is. Kristin is a whirlwind of positivity, leaving an imprint on everyone with whom she interacts. Kristin, Mark, and Bob shared their individual journeys in advocating that workers' compensation embrace being kind…

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SOWC Episode 4, At the Intersection of Safety and Workers’ Comp (Video Version)

This episode features noted Occ Health Expert Dr. Robert Emery, Professor of Occupational Health at University of Texas School of Public Health. He takes us into the cross section of workplace safety and occupational health with a dynamic discussion around the impact of awareness and prevention.  A copy of the Performance Based Metrics Study Bob mentions in the podcast is available here. Bob Emery has over 40 years of experience in…

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SOWC – Episode 4, At the Intersection of Safety and Workers’ Comp (Audio Version)

This episode features noted Occ Health Expert Dr. Robert Emery, Professor of Occupational Health at University of Texas School of Public Health. He takes us into the cross section of workplace safety and occupational health with a dynamic discussion around the impact of awareness and prevention.  A copy of the Performance Based Metrics Study Bob mentions in the podcast is available here. Bob Emery has over 40 years of experience in…

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Swedlow @ WCRI: Current Events in California Workers’ Compensation

At the recent Workers’ Compensation Research Institute (WCRI) Annual Conference in Phoenix, Alex Swedlow of the California Workers’ Compensation Institute (CWCI) presented key findings on the current state of California’s workers’ compensation system. His presentation highlighted significant improvements in efficiency and cost control while acknowledging persistent challenges in the nation’s largest workers’ compensation market. Claim Dynamics and Post-Pandemic Recovery California has returned to pre-pandemic claim volumes, with COVID-related claims now…

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Webinar – Applying Emotional Intelligence in Claims Management

Thursday, May 22, 2025 @ 1:00 PM Eastern Presenters: Course Summary: This course explores the vital role of Emotional Intelligence (EI) in the claims management process, emphasizing how it enhances communication, decision-making, and conflict resolution. Participants will gain an understanding of EI’s core components—self-awareness, self-management, social awareness, and relationship management—and how these skills contribute to more effective claimant interactions. Through engaging discussions, real-world case studies, and interactive polls, attendees will…

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WCRI Panel Explores Shifting Dynamics in Medical Workforce and Workers’ Compensation

At the Workers' Compensation Research Institute (WCRI) Annual Conference in Phoenix yesterday, researchers presented findings on how changes in the medical workforce are impacting workers' compensation systems across the United States. The presentation highlighted significant shifts in who provides care to injured workers and what these changes mean for claim outcomes. The panel began by addressing widespread concerns about healthcare provider shortages that have been amplified during the pandemic. While…

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WCRI Keynote – US Healthcare at a Crossroads: Incremental Change Ahead After Years of Transformation

Thursday, at the Workers’ Compensation Research Institute (WCRI) Annual Conference being held in Phoenix, AZ, Keynote speaker Lanhee Chen, Ph.D., from Stanford University offered a comprehensive analysis of the US healthcare system’s trajectory. His presentation, “The US Healthcare System in 2025, Where We’ve Been, Where We Are, and What’s to Come ” provided insights into past transformations and projected future developments. Chen opened with a central thesis: after a period…

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