“Claims Advocacy” – My Commentary in Response to The Point!

I hope many of you had the opportunity to attend or listen to the recording of the recent webinar “Claims Advocacy: What It Is and What It Isn’t” offered through WorkCompCollege.com. (If not, you can access the recording here).  The time of the webinar conflicted with a meeting on my calendar – coincidentally, with other members of the Survey Council for the national Workers’ Compensation Benchmarking Study, a group that tirelessly supports…

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Disruption, Resilience, Evolution, and an Autonomous Exit from WCRI

Last week’s WCRI Annual Conference theme was “Disruption, Resilience, and Evolution,” and it did not disappoint. Held in Phoenix, Arizona, it offered comprehensive information about the current state of the workers’ compensation industry, along with insight into what we might expect in the future. The selection of Phoenix for this year’s event proved to be fortuitous regarding futuristic trends; more on that in a moment. The keynote speaker for the…

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Empowering Partnerships: CBCS Produces WorkCompCollege.com Video

https://vimeo.com/809028152/781723471a WorkCompCollege.com Silver Associate Partner CBCS, Inc., has released a brief video outlining how WorkCompCollege is helping them improve processes in their workplace and provide customers with better outcomes. We are proud to partner with innovative companies dedicated to embracing Whole Person Recovery Management and improving the workers' compensation industry! About CBCS: CBCS is an independent Third-Party Claims Administrator, combining industry-leading expertise and customer service to redefine the claims management…

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Mind The Gap – The Claims Professional Talent Crisis & Three Ideas to Bridge the Gap

Recorded: Thursday, April 6, 2023 at 1:00PM Eastern Watch the free replay here! While the generational shift in the workplace has been known for several years, COVID accelerated many of those trends thru the “Great Resignation,” “Quiet Quitting” and now the “Great Regret.” Regardless of the term used, almost every organization is having difficulties recruiting and retaining talent. Specifically in the workers’ compensation industry, there are many vacant positions, especially…

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WorkCompCollege.com Announces New Planned Educational Services

Lakewood Ranch, FL (March 14, 2023) – WorkCompCollege.com has announced a family of new educational programs to further serve the U.S. workers' compensation community. The company, having successfully launched its signature Workers’ Recovery Professional Certification Program (WRP), has embarked on the development of 4 new education platforms; an Advanced Training & Education Center (ATEC), a State Specific Training Module Program, a WorkCompCollege Associate Certification (ATEC-A), and a Technology Essentials Certification…

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WCRI on Disruption, Resilience, and Evolution

Timely information makes for great education, and along that line of thought, the upcoming WCRI Annual Conference appears set to truly deliver. Scheduled for March 21 & 22, 2023 in Phoenix, the annual “research summit” (my words, not theirs) has crafted a truly relevant agenda for the times. The theme of the conference this year is “Disruption, Resilience, and Evolution.” In this post-pandemic era, it is a most suitable theme…

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Hey Injured Workers: It is okay to not be okay.

As an eternal optimist, I understand the times when people tell you to stay positive, look on the bright side, or it could have been worse. I get it. I continuously practice it. And even post injury, post work-injury, I am grateful it was only ‘so bad’. There are times you may think being positive is the only way to get through difficult or challenging circumstances. To always see the…

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