Category: Claire’s Corner

With buzz surrounding the advocacy-based claims model and focus on workers’ recovery, employers are often not sure where to begin. Here are three simple steps to improve your workers’ compensation program starting today. Acknowledgment. Acknowledge the injury, especially if it is unquestionable. Please pause for a moment before you continue reading and take yourself to the 20,000 foot view. You are not admitting fault… you are acknowledging something transpired…something happened.…

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Let me take you back six months, or maybe 18-months… where we were hitting what was referred to as “the wall of the pandemic”, where people were feeling isolated and lonelier than ever. Remember when the holidays were over, and spring still felt like an eternity away? I remember those winters, where Mother Nature put forth an elongated winter, or so it felt, extending across a vast majority of the…

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The workers’ compensation industry needs a serious pep talk. Many have lost sight of the original intent of workers’ compensation, to take care of the injured worker. When messaging is added in from the outside world, it appears that everyone is against the injured worker or out to get them, especially the big bad insurance companies. While many of us know this is not the reality, messaging has substantial impact.…

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